The nano is unable to read the sensor chip inside of the spool. Using a philips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the nano will not be able to use the filament.
The nano is unable to read the sensor chip inside of the spool. Using a philips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the nano will not be able to use the filament.
There was a problem with the extruder heating. Turn off the nano and check to see if the extruder connector is securely connected. Restart you printer and retry. If you continue to get the same error, contact the XYZprinting service center for support.
There was a problem with the extruder heating. Turn off the nano and check to see if the extruder connector is securly connected. Restart you printer and retry. If you continue to get the same error, contact the XYZprinting service center for support.
The nano is unable to read the sensor chip inside of the spool. Using a phillips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the nano will not be able to use the filament.
Spool may not be installed properly. To reinstall the spool, press Unload Filament then Load Filament in the printer dashboard. If you still get the same error, the nano might be unable to read the sensor chip inside of the spool. Using a phillips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the nano will not be able to use the filament.
No filament left in spool. Replace spool and sensor chip before printing. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the nano will not be able to use the filament. When you replace the filament be sure to open the white plastic spool with a phillips screw driver and check that the sensor is seated in the the correct position.
Check that the X-axis motor is connected, then check that the X-axis sensor is in the right position and the connector is plugged in.
Check that the Y-axis motor is connected, then check that the Y-axis sensor is in the right position and the connector is plugged in.
Check that the Z-axis motor is connected, then check that the Z-axis sensor is in the right position and the connector is plugged in.
Restart the printer, if the error persists, contact the service center for support.
Restart the printer, if the error persists, contact the service center for support.
Memory in the extruder cannot be read/written. Try replacing the extruder module
Re-connect the computer with the printer. Alternatively, try swapping the USB cable that connects the computer with the printer.
NOTE: The recommended operating temperature is 15 ℃ ~ 32 ℃ (59 ° F ~ 90 ° F). If the room temperature is above this, please open the front cover to maintain print quality.
With XYZmaker open, go to File > Open and load you model. Select the model and click the Land icon to make sure the model is sitting on the print bed.
Click File > Print > da Vinci Printer Plugin and a new print window will open up with print settings.
Click Prepare
Adjust the print parameters and click Prepare. This will slice the model into layers that the printer uses to print the model.
Check that the sliced file is a complete model and click Print.
Be sure to check back regularly on the status of your print.
NOTE
• When the printer starts printing, you can monitor the status by clicking DASHBOARD.
• The recommended operating temperature is 15℃ ~ 32℃ (59 ℉ ~ 90 ℉). If the room temperature is above this, please open the front cover to maintain print quality.
• After the print is finished, the object may be removed with a scraper.
• When using different types of filament, we recommend changing the extruder module.
Open the Dashboard
Click File > Print > da Vinci Printer Plugin > Dashboard
The dashboard is the interface where you can initiate cleaning, calibration, and load/unload filament functions.
Note: When using different types of filament, we recommend changing the extruder module.
Click Filament > Load Filament
XYZmaker is a software that is used to operate the da Vinci nano/ da Vinci nano w and prepare 3D models for printing.
Note: First-time installation requires an Internet connection. To control the da Vinci nano/ da Vinci nano w, you need to connect it to a computer with XYZmaker installed.
Download XYZmaker software
Click here to download the software
Open XYZmaker and install it on your computer
Connect the da Vinci nano/ da Vinci nano w to your computer via USB
Turn on the 3D printer
Open XYZmaker and check that you’re connected to the da Vinci nano
Open XYZmaker and click File > Print > da Vinci Printer Plugin
This will display a print screen that lets you set print settings and prepare your printer.
Open Dashboard
The dashboard is the interface where you can initiate cleaning, calibration, and load/unload filament functions.
There should be a green circle showing that you are connected to the da Vinci nano.
Insert guide tube into the extruder port
Direct the bottom locking catches toward their slots, then press the tab to rotate clockwise.
The filament spool holder is located on the back side of the printer.
Note: The da Vinci nano/da Vinci nano w comes with a pre-assembled filament spool. The white spool ring has a sensor chip that tracks the amount of filament left to print with. When you purchase new filament you will need to load the new sensor chip here.
Cut the tip of the filament at 45° and insert it into the feeding module hole
Open the hold-open component and take out the print bed.
Stick the bed tape onto the print bed. (align center)
NOTE:
• The filament will load better when the tip of the filament is cut at a 45° angle.
• When the printer is not in use, raise the filament spool.
• If the room temperature is below 25℃/ 77°F, apply some glue to the bed tape for better part adhesion.
Remove the accessories and foam block covering the da Vinci nano/ da Vinci nano w and place them to one side.
Note: Keep the original packaging materials in case you need to send your unit back for repair during the warranty period. If other packaging materials are used instead, the printer may become damaged during transportation. In such a situation, XYZprinting reserves the right to charge a repair fee.
Take out the accessories, top cover and printer.
Remove any remaining fixed tape and packaging.Please remove all fixed materials before turning on the printer to prevent the machine from damage.
