Troubleshooting

When an error occurs, please refer to the service code on the printer and/or in the software, and check the suggestion below for troubleshooting.

If any error persists, please contact customer service center for support.

 

Error Code 1000
Error Code 1001
Error Code 1002
Error Code 1003
Error Code 1004, 1006, 1007, 1008
Error Code 1005
Error Code 1009
Error Code 100A
Error Code 100C, 100D, 100C
Error Code 1020
Error Code 1021
Error Code 1022
Error Code 1023
Error Code 1024
Error Code 1025
Error Code 1026
Error Code 2000
Error Code 2001
Error Code 2002
Error Code 2003
Error Code 2004
Error Code 2005
Error Code 2006
Error Code 2007
Error Code 2008
Error Code 2009
Error Code 2020