Author / xyz_md

by xyz_md

Best Practice

To ensure the printing quality, check the following items before printing.

Filter the resin in tank

Sift any residue or cured debris from the platform and tank with the scraper, high-density filter or other tools. Resin can be reused after filtering.

Note
Filter the resin after every prints may ensure the stability of printing. 
Resin resided in the black filling tube may drip on the printer case. Please cover the opening of the tube with paper towel before removing the tank.

Clean the tank bottom

Mop the fingerprint or resin under the tank or on the glass with with lint-free cloth dampened with alcohol.

Clean the level sensor

Brush the level sensor with alcohol if it gets stuck.
Level sensor should return to the original position after a soft push. When the tank is full or the resin gets sticky, the sensor’s movement may be hindered greatly. Normally, it may take 1 minute for sensor to return. If stuck, remove the remaining resin from tank before cleaning. If resin in tank is cured, please replace the tank.

Platform calibration

Re-calibrate the platform after changing the platform or the tank. Make sure that the platform is paralleled with the tank.
Please note that platform calibration should be done with an empty tank.

Avoid cloudy area

Check if the tank is cloudy at where you place the model. Move the model away from the cloudy area in the software with the “Move” function. Replace the tank if the overall surface is cloudy.

Note
The placement on the virtual platform in the software is opposite to the actual placement in the tank. For models placed at the right side of the virtual
platform, they will be built on the left side of the tank.
Printing at the left side of the tank (right side on the virtual platform) will be less affected by the peeling force during build process.

Check for optimized setup

Optimize the placement and the support structure of the model with the ”Rotate”, “Support” and “Brim”functions in the software.

Rotate

For models of top-heavy structure, with less contact with the platform, or with any larger solid layer, please rotate the model to reduce the effect of peeling force during build process.

Support

For models of top-heavy structure, with overhanging parts or with less contact with the platform after rotated, please add support structures.

Tips
For larger overhanging parts, please choose the support structure with higher density and larger contact point.

Brim

One of the keys to successful printing on the bottom up type SL printer is to ensure the adhesion of the model to the platform. If rotating the model doesn’t increase the contact between the models and the platform greatly, please check “Brim” while exporting or printing the file. Also add “support” if necessary.

Avoid non-manifold geometry

For models with non-manifold geometry (black-highlighted in the software), please repair the models before printing.

by xyz_md

Post-Processing

Post processing to printouts may be required

Remove Support Structure

Use pliers or other tools to remove the support structure from the cleaned prints to ensure perfect finish.

Empty Uncured Resin Inside the Prints

Hollow prints with uncured resin inside may break as time passes. To ensure the durability of hollow prints, leave a weep hole at the bottom of your 3D design, so you can empty the uncured resin easily.

Post-cure Prints for Optimal Results

The post-curing process maximizes the mechanical properties of resin-printed objects. It ensures the stable performance of functional resins and successful burnout of castable material. It’s essential for professionals such as dentists or jewelers. Post-cure with XYZprinting UV Curing Chamber is easy. Refer to the curing profile here.

by xyz_md

Risoluzione dei problemi

When an error occurs, please refer to the service code on the printer and/or in the software, and check the suggestion below for troubleshooting.

If any error persists, please contact customer service center for support.

 

Error Code 1000

Cause: Vibration generator movement abnormalities or tank sensor malfunctioned.

Suggestion:

Contact customer service center directly

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Error Code 1001

Cause: Z axis motor upward movement abnormalities or Z axis top sensor malfunctioned.

Suggestion:

Select “INFO”>”SENSOR STATUS” on the printer, touch Z axis top sensor, and see if the status of “Z-T” switches from 0 to 1.

If the value doesn’t switch accordingly, then the sensor is malfunctioning. Then select “UTILITIES”>”MOVE PLATFORM”>”TO TOP” to raise the . If the platform doesn’t rise accordingly, then the motor is malfunctioning.
Contact the service center after you have checked the status of the printer.

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Error Code 1002

Cause: Z axis motor downward movement abnormalities or Z axis bottom sensor malfunctioned.

Suggestion:

Select “INFO”>”SENSOR STATUS” on the printer, touch Z axis bottom sensor, and see if the status of “Z-B” switches from 0 to 1.

If the value doesn’t switch accordingly, then the sensor is malfunctioning. Then select “UTILITIES”>”MOVE PLATFORM”>”TO BOTTOM” to descend the platform. If the platform doesn’t descend accordingly, then the motor is malfunctioning.

Contact the service center after you have checked the status of the printer.

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Error Code 1003

Cause: NFC tag reader malfunctioned.

Suggestion:

Contact customer service center directly.

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Error Code 1004, 1006, 1007, 1008

Cause: Engine board malfunctioned.

Suggestion:

Contact customer service center directly.

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Error Code 1005

Cause: Y axis movement problem.

Suggestion:

Remove the resin tank, release 3 latches by the glass and remove the glass. If you find any object falls inside the printing chamber and blocks the movement of the printing module, please remove it. If you find the belt is broken, please contact the service center.

Y-axis belt

Please also check if the printing module lock at the bottom of the printer has been released.

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Error Code 1009

Cause: WIFI module malfunctioned.

Suggestion:

Contact customer service center directly.

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Error Code 100A

Cause: Z axis motor malfunctioned.

Suggestion:

Turn off the printer and confirm if the printing platform and the resin tank are installed correctly. If the error still occurs, contact customer service center.

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Error Code 100C, 100D, 100C

Cause: Internal error.

Suggestion:

Contact customer service center directly.

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Error Code 1020

Cause: Printer not found.

Suggestion:

Make sure printer is powered on, and connected to PC correctly. If the error persists, please try to restart your PC or refer to FAQ on XYZprinting website.

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Error Code 1021

Cause: XYZware_Nobel slicer not found.

Suggestion:

Reinstall XYZware_Nobel.

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Error Code 1022

Cause: Transmission failed.

Suggestion:

Make sure the USB wire is securely connected to the printer. Do not remove the wire before data transmission is completed.

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Error Code 1023

Cause: Insufficient memory to load file(s).

Suggestion:

Increase system memory to 4G RAM and 1G graphics RAM or above. Leave some prints for next task if you are printing several models.
For better performance, it is recommended to run the program on 64-bit operating system.

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Error Code 1024

Cause: XYZware_Nobel runtime error.

Suggestion:

Restart XYZware_Nobel.

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Error Code 1025

Cause: Unable to save the file.

Suggestion:

Please check if there is enough space on the selected disk/device. Delete some files and try again. If you are saving the file to external device, make sure that the device is securely connected.

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Error Code 1026

Cause: Non-manifold issue is found in the file.

Suggestion:

Repair the file with 3D model repairing software (such as netfabb or MakePrintable) and slice the model with XYZware_Nobel again.

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Error Code 2000

Cause: Resin filling timeout.

Suggestion:

If the resin bottle is not empty, and the NFC tag matches the cartridge, first check if the nozzle cap is securely closed. Then check if the tank level sensor is functioning. Select “INFO”>”SENSOR STATUS”, and touch the tank level sensor. If the value doesn’t switch from 1 to 0 after “L”, the sensor is not working.


Then tap the floater to see if it moves smoothly.
If the sensor gets stuck, clean the sensor by following the cleanup procedure.
Also check the status of the filling pump. Disconnect the transparent filling tube, and select “UTILITIES”>”INSTALL RESIN”. If you don’t feel air releasing from the tube, then the pump is malfunctioning.
Contact the service center after you have checked the status of the printer.

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Error Code 2001

Cause: Resin bottle not found.

Suggestion:

Make sure resin bottle is placed correctly and NFC tag is in place under the bottle.

If the NFC label is missing, please contact customer service center.

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Error Code 2002

Cause: UV laser module not calibrated.

Suggestion:

Contact customer service center directly.

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Error Code 2003

Cause: Resin bottle empty.

Suggestion:

Resin bottle is empty is based on the the reading from the NFC tag. Select “INFO”>”RESIN STATUS” to check resin level. When “REMAINING” is shown as “0%”, then the resin bottle should be empty. Please install another XYZprinting resin bottle before printing.

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Error Code 2004

Cause: Lid not covered during printing.

Suggestion:

Place the lid on the printer before printing. If the lid is placed correctly, please remove the lid, select “INFO”>”SENSOR STATUS”, tap the lid sensor and see if the status of “C” switches from 0 to 1.

If the value doesn’t switch accordingly, then the sensor is malfunctioning.

Contact the service center after you have checked the status of the printer.

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Error Code 2005

Cause: Unrecognized resin tag.

Suggestion:

Check the record of the resin bottle by selecting “INFO”>”RESIN STATUS”. If the display shows “UNIDENTIFIED TAG”, please change to XYZprinting resin bottle.

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Error Code 2006

Cause: Unable to resolve the file.

Suggestion:

Slice the file again with XYZware_Nobel. Be sure to select the “Printer Type” according to the printer model used while slicing the file.

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Error Code 2007

Cause: File too large.

Suggestion:

Please select a .3wn file, size no more than 200MB.

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Error Code 2008

Cause: Non-manifold issue is found in the file.

Suggestion:

Repair the file with 3D model repairing software (such as netfabb, MakePrintable, or 3D Builder) and slice the model with XYZware_Nobel again.

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Error Code 2009

Cause: Resin tank is not installed correctly.

Suggestion:

Confirm if the resin tank is installed correctly. If the resin tank is placed correctly, remove the tank, select “INFO”>”SENSOR STATUS” on the printer, touch the resin tank sensor, and see if the status of “T” switches from 0 to 1. If the value doesn’t switch accordingly, then the sensor is malfunctioning. Contact the service center after you have checked the status of the printer.

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Error Code 2020

Cause: Printer is busy.

Suggestion:

Wait until the printer finishes current task. If the error persists when the printer is idle, please try to restart the printer.

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by xyz_md

User Interface

XYZware_Nobel is not only for printing, it also enables basic edits and printer setups. Below is the descriptions of all functions.

(A) Import

Import objects in .stl/.3ws/.3wn format.

Open the file browser and select the files to print.

Note
Only one 3ws or 3wn file is allowed on the workspace.
Tip 
You may also drag the files from a folder into XYZware_Nobel. To load more than one file, press Shift key while selecting the files and drag them into XYZware_Nobel.

(B) Export

Export the objects on the workspace to sliced file in 3wn format. Click here to read the description on each options.

(C) Save

Save as .stl or .3ws file.

Save all objects on the platform to a single stl/3ws file. Any adjustment to the size or placement of the objects will apply to the file.

(D) Print

Setup printing preference and send the objects for printing.

The options are the same as for the Export function. Click here to read the description on each options.

(E) Setting

Setup interface language, display units, printer type, printout scaling, light strength tuning and sign in as XYZprinting member. Click here to read the description on each options.

(F) About

Software and firmware version are displayed here.

To update software or printer firmware, please click in the update/upgrade button in this window. In this section, you can also find the contact information of XYZprinting in different regions.

Tip 
Apply printer firmware and XYZware_Nobel updates when prompt by the software for stable printing performance.

(G) Zoom

Zoom in/out the view.

Zoom in or out the platform to view the details of objects.

Tip
You can also zoom with the scroll wheel on the mouse.

(H) View

Switch views.

Switch views with a click to view objects from different angle.

Tip
You can also drag the mouse to rotate the view.

(I) Support

Add supports to overhangs on the models.

Support structure is required under overhangs. It prevents the falling for gravity and the deforming due to the peeling force during printing, and increases adhesion of the model to the platform. Click here to read more.

(J) Move

Move the object along the x, y, or z axis.

You can move the object by dragging the slider or inputting a value in the field by the slider.

Keyboard shortcut
Press and hold ALT key and drag the mouse to move the object horizontally.

(K) Rotate

Adjust the angle of the object around the x, y, or z axis.

Orientation is one of the keys to a successful print. For models of top-heavy structure, with less contact with the platform, or with any larger solid layer, please rotate the model to reduce the effect of peeling force during build process.

To rotate the model, drag the mouse over the circular slider or input the desired angle in center of the circular slider.

(L) Scale

Scale the object as you desire. The adjustment to the object on the platform will not affect the size of your original file.

To scale up or down the model, input the desired size on X, Y or Z axis, drag on the slider bar, or input the scale ratio directly.

Tip
To resize the whole model, be sure to check "Uniform". Unselect "Uniform" if you wish to make non-uniform scaling.

(M) Info

View info of the object.

You can check the dimension and location of the object in this function. For sliced objects, the info window also shows printing related data, including selected printer type, estimated print time and resin volume.

(N) Remove

Remove the object from the platform.

Select an object and click the option to delete it from the platform.

Keyboard shortcut
You can also press Delete key to remove the selected object from the platform.

(O) Printer Monitor

View printer status, including printing progress and the resin level in the resin cartridge.

“My Printer” window shows the information on the connected printer(s). However, only one connection is allowed. To switch to another printer, click “Connect” button below the target printer.

Note
"Wireless Setting" is only compatible with printer model Nobel Superfine.

by xyz_md

Post-process

Post-Process Your Prints

To prepare the objects for the perfect functioning, please follow below instructions:

Remove support structures

Use pliers or other tools to remove the support structure from the cleaned prints to ensure perfect finish.

Empty uncured resin Inside the prints

Hollow prints with uncured resin inside may break as time passes. To ensure the durability of hollow prints, leave a weep hole at the bottom of your 3D design, so you can empty the uncured resin easily.

Post-cure the prints

The post curing process increases the hardness and durability of the printed products.

by xyz_md

Resin Tank Cleanup

To remove any residue stuck to the bottom of the resin tank, clean the tank level sensor covered resin, or to clean the tank thoroughly, follow the procedure for cleaning:

Empty the tank

Pour uncured resin in the tank into a clean container. For remaining resin, scrape the surface of the tank gently while pouring the liquid out.

Clean the tank bottom

Scrape off the residue stuck on the tank gently. Avoid damaging the silicon finish.

Clean the tank level sensor

Clean the tank level sensor if it gets stuck. Rinse the sensor with alcohol, or brush it with a soft-bristled brush gently.

Alcohol-bath the tank

Spray alcohol on the tank and the silicon finish, and wait for around 1 minute. Gently scrape residue and pour remaining alcohol left in the tank into the waste bin. Repeat these steps until all residue has been removed.

Dry the tank

The wall of the tank may leave white marks after washed with Alcohol. Wipe the wall of the tank with a lint-free cloth.

As to the bottom of the tank, you can wait until the alcohol evaporates completely.

Note
Replace the tank when it is impossible to remove the cured residues in the tank.

 

by xyz_md

Object Removal & Cleaning

Printed Object Removal and Cleaning

When removing prints from the printer, follow the procedure to post-process the object and maintain your printer.

Remove the platform

Wear gloves before removing the prints. Turn the platform locker counterclockwise until it stops. And pull the platform to remove it.

Note:
Always remove the platform before removing the resin tank to avoid dripping leftover material on printer surface.

Use the scraper to remove the prints

Rinse

Rinse parts in ≧75% Alcohol. Pour alcohol into the rinse basket, shake the print for 10 minutes, then rub it with your fingers thoroughly.

Cleanup and reinstall

Remove any residue in the resin tank. Operate gently to avoid scratching the surface of the resin tank. Reinstall the resin tank after cleaning.
Scrap off any residue and remove excess resin from the surface of the platform. Turn the platform locker clockwise until it stops when reinstalling
it to the printer.
Uncured resin in the tank can be left for future printing. To prevent dust from accumulating on the resin, always cover the lid over the printer after removing any residue from the tank or the platform.

Note:
Place the printer away from direct sunlight or UV lighting, even if the lid is covered, or resin in tank may cure and solidify.
by xyz_md

Struttura di supporto

La struttura di supporto è necessaria sotto strutture sovrastanti. Previene la caduta a causa della gravità e la deformazione dovuta alla viscosità durante la stampa, ed aumenta l’adesione del modello alla piattaforma.

In XYZware_Nobel sono disponibili 4 modalità di generazione di supporti.

Fare clic sui titoli seguenti per maggiori informazioni sulle istruzioni di ciascuna modalità.

 Modalità automatica: il software è in grado di analizzare le funzionalità del modello e aggiungere strutture di supporto nei punti necessari.

 Modalità manuale: è possibile aggiungere o eliminare manualmente la struttura di supporto in base alle caratteristiche della stampa.

 Supporto del cono: una modalità di editing manuale per la generazione di supporti più spessi dei supporti originali.

 Supporto dell’albero: i supporti dell’albero collegano gli oggetti 3D con pochissimo contatto.

Suggerimento
» È possibile generare il supporto automaticamente con XYZware_Nobel, quindi aggiungere/eliminare la struttura di supporto in base alla propria esperienza di stampa. L’utilizzo di entrambe le funzioni aiuta a garantire la riuscita della stampa, può diminuire il consumo di resina e ridurre i tempi di stampa.
» Una volta impostate le strutture di supporto, è possibile salvare l'oggetto in formato .3ws. Con questo formato è possibile riconfigurare il layout del supporto.
Nota
» Se l'oggetto viene mosso in verticale o ridimensionato, la struttura di supporto verrà reimpostata. Configurare nuovamente i supporti.