Error code: 0007 - unable to locate spool
- The Mini is unable to read the sensor chip inside of the spool. Using a philips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the Mini will not be able to use the filament.
Error code: 0008 - unable to locate spool
- The Mini is unable to read the sensor chip inside of the spool. Using a philips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the Mini will not be able to use the filament.
Error code: 0011 - problem with heating
- There was a problem with the extruder heating. Turn off the Mini and check to see if the extruder connector is securely connected. Restart you printer and retry. If you continue to get the same error, contact the XYZprinting service center for support.
Error code: 0014 - problem with heating
- There was a problem with the extruder heating. Turn off the Mini and check to see if the extruder connector is securly connected. Restart you printer and retry. If you continue to get the same error, contact the XYZprinting service center for support.
Error code: 0016 - spool not properly installed
- The Mini is unable to read the sensor chip inside of the spool. Using a philips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the Mini will not be able to use the filament.
Error code: 0028 - Spool not found
- Spool may not be installed properly. To reinstall the spool, press Unload Filament then Load Filament in the printer dashboard. If you still get the same error, the Mini might be unable to read the sensor chip inside of the spool. Using a philips screwdriver, open the white plastic spool and check that the sensor is seated in the the correct position. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the Mini will not be able to use the filament.
Error code: 0029 - no filament left in spool
- No filament left in spool. Replace spool and sensor chip before printing. The sensor chip tracks the amount of filament you have used, and helps to calculate if you have enough to complete the print. When you purchase new filament supplied by XYZprinting, a sensor chip will also be included in the packaging. Without this sensor chip loaded the Mini will not be able to use the filament. When you replace the filament be sure to open the white plastic spool with a philliips screw driver and check that the sensor is seated in the the correct position.
Error code: 0030 - problem with X-axis motor
- Check that the X-axis motor is connected, then check that the X-axis sensor is in the right position and the connector is plugged in.
Error code: 0031 - problem with Y-axis motor
- Check that the Y-axis motor is connected, then check that the Y-axis sensor is in the right position and the connector is plugged in.
Error code: 0032 - problem with Z-axis motor
- Check that the Z-axis motor is connected, then check that the Z-axis sensor is in the right position and the connector is plugged in.
Error code: 0050 - memory error
- Restart the printer, if the error persists, contact the service center for support.
Error code: 0054 - incompatible extruder module
- Turn off printer, reinstall compatible extruder module, then restart your printer.If error persists, contact service center.
Unsupported file type
- XYZware can only print .STL, .3W, and 3WF files. Try re-exporting the file as one of the these types and re-importing it again.
Error code: 020B - cannot detect SD card
- Open up the back of your machine and check that the SD card is connected.
Error code: 020C - cannot detect SD card
- Open up the back of your machine and check that the SD card is connected.